FAQ

Is Canopy Connect Safe to Use?

If you use financial services like PayPal, Venmo, Betterment, or Robinhood, you’re already familiar with the financial technology innovation happening today.

Canopy Connect brings that financial innovation to the insurance industry. People just like you use Canopy Connect to safely, and securely share their insurance information with the third parties of their choice.
What is Canopy Connect?
Canopy Connect is a technological intermediary enabling consumers to retrieve relevant information from their own insurance accounts and securely transfer that information to your agent. Linking your insurance accounts with Canopy Connect enables the sharing of key information they need to tailor advice just for you.

This is fast and secure (Canopy Connect uses bank-grade encryption). You’ll be done in under 30 seconds.
Why does Canopy Connect ask to connect to my insurance account?
When you sign in to your insurance account, Canopy Connect creates an encrypted connection between your insurance company and your agent. This is safer and easier than trying to get the information from your insurance documents and typing things out in an email.
Is Canopy Connect safe to use?
Yes, Canopy Connect is safe to use. Canopy Connect uses some of the most advanced security and encryption methods available to safely connect your insurance account.
How Secure is Canopy Connect?
It is normal to worry about security, especially when it comes to your information. Canopy Connect takes great care to safeguard your information from malicious attempts to access and steal access. Canopy Connect never shares your login and password information with any third party.

In addition, Canopy Connect uses the following measures to secure your information:
  • Data Encryption: Canopy Connect protects your information at all times with 256-bit AES encryption for your data and TLS 1.3+ to keep your information safe in transit. You can see our A+ SSLLabs report here.
  • Proven Infrastructure: Canopy Connect uses the same Amazon Cloud Infrastructure that securely powers companies like Netflix, Airbnb, Expedia, Samsung and McDonalds.
  • Independent Security Testing: Canopy Connect meets the strictest security standards with SOC 2 Type 2 Certification, third-party testing and external auditors to continuously protect its platform.
PROTECTION

Trusted and Secure

Canopy Connect is building the infrastructure that powers best-in-class insurance experiences. Deliver delightful, intelligent and frictionless insurance services, trusted by leading insurance innovators.
AICPA SOC Logo

Rigorous Security Standards

We are SOC II Type 2 Certified, following strict information security policies and procedures.
Vanta SOC II Type II Logo

Compliance Monitoring

Our infrastructure is continuously monitored for security and compliance.
Trust Secure Icon

End-to-end Encryption

We keep your data encrypted every step of the way. We use 256-bit AES encryption at rest and TLS 1.3+ in transit.