Locking in Loyalty: How Predictable Rate Increases Boost Retention

Rising and unpredictable home insurance rates are making renewals harder than ever. When premium increases come as a surprise, clients are more likely to shop around, churn, or lose confidence—regardless of how well the agency has served them.

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Join Ray Huang, Vice President of Marketing at Canopy Connect, and Dylan DiMarchi, Co-founder of Eventual, for a live discussion on how Premium Lock, the 3-year price guarantee for home insurance can help independent agents strengthen client trust and improve retention in today’s volatile market.

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In this session, you’ll learn:

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• Why home insurance rate volatility is driving policy churn
• How predictable rate adjustments can increase renewal retention
• Strategies for communicating premium changes with confidence
• How Canopy Connect + Premium Lock streamline the process with a live demo
• Practical steps to protect renewals in a shifting market

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Links and Resources:

Premium Lock by Eventual - https://eventualclimate.com/canopy

‍Canopy Connect - https://www.usecanopy.com

Integration information - https://www.usecanopy.com/integrations/premiumlock